AI-native churn prediction for tech companies

Our AI agents predict churn months before it happens.

They monitor every user in every account the way your best CSM watches your top five strategic accounts.

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USED BY FASTEST GROWING CS TEAMS

CASE STUDY

enterprise

CASE STUDY

CASE STUDY

WHEN

New

Introducing: Userlens Agent

Account intelligence that works while your team sleeps

Userlens watches every account in your book, learns what good looks like, and tells your team where to focus.

ALWAYS ON

Proactive by nature

Userlens is always working � surfacing trends, signals, and changes that need your attention. Your team never has to go looking.

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ADAPTIVE INTELLIGENCE

Knows what good looks like

Userlens builds an understanding of what healthy adoption looks like across your customer base � and refines it as your data evolves. Every insight comes with context.

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�Userlens gives us more confidence in every decision. We finally have an instant and clear view of how thousands of accounts are using our product.�

Wijnand Meijer, CEO

TrueClicks

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ADOPTION ANALYTICS

See every account. Understand every signal.

Feature adoption, seat utilization, usage trends � all in one view, at the account level where CS actually works. No more pulling data from three tools to understand one customer.

Powerful and intuitive. For every CSM.

Deep product analytics your CS team can use without a data team in between.

CUSTOM ANALYTICS PROPERTIES

Track what matters to you

Create custom metrics by combining existing data. Define KPIs in plain language, track them per account, and spot changes instantly.

HISTORICAL TREND TRACKING

See how anything changes

Track how any metric evolves across weeks and months. Click any data point to see the full history � spot drops before they become problems.

FEATURE USAGE COMPARISON

Compare anything, side by side

Toggle compare mode to see how different accounts or cohorts use the same features. Find adoption gaps in seconds, not spreadsheets.

�Userlens has fully integrated with our HubSpot. Many of our workflows are triggered based on the usage data that comes from Userlens.�

Max Hungenbach, RevOps Lead

Luminovo

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�There�s no shortage of user interaction data, the problem is seeing what actually matters. Userlens cuts through the noise and helps us choose the right battles to fight.�

Markku Vuorinen, Co-Founder

Homie

CUSTOMER STORIES

Companies like yours are turning product data into retention

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See what your CS team has been missing

See Userlens on your accounts � and give your CS team the intelligence they've been building spreadsheets to fake.

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WHEN
WHEN
WHEN

CONNECTED DATA

Plugs into what you already use

Connect your product analytics, CRM, and data warehouse in minutes. Userlens ingests data from Mixpanel, Amplitude, PostHog, Salesforce, HubSpot, Snowflake, and more � no new instrumentation, no engineering tickets.

Trusted by teams that can't afford to guess

Userlens scales with your team � with the security, compliance, and hands-on support that enterprise CS orgs need.

White-glove onboarding

Dedicated setup, hands-on training, and a team that gets you live fast � not a self-serve docs link and a good luck email.

Security & compliance

SOC 2 Type 2 (in progress) and GDPR compliant. Your customer data is handled with the rigor your security team expects.

SSO & access control

Single sign-on and role-based permissions so the right people see the right data.

SLAs & data policies

Clear data handling policies and SLAs so your procurement team can move forward with confidence.

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